I try to keep the following in mind with all of my real estate clients. Always.
My clients are not dependent on me. I am dependent on them. They are not an interruption of my work. They are the purpose of it. They are not an outsider of my business. They are a part of it. I am not doing them a favor by serving them. They are doing me a favor by giving me the opportunity to do so.
The above paraphrase is at the heart of the “M” Factor — intense client-focused service.